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The Details

Duration: 15 months with End Point Assessment (EPA)

Cost: The apprenticeship is set at £4000 with a £400 employer contribution

Classroom Delivery: You will attend one day a week

On Programme Delivery

Functional Skills: Both Maths and English are required at Level 2 or relevant GSCE results

Knowledge and Understanding

Business Knowledge and Understanding

Customer Journey

Knowing your Customers and their Needs (Customer Insight)

Customer Service Culture and Environmental Awareness

Business Focused Service Delivery

Service Improvement

Assessment in the Workplace

Your designated Training Consultant will visit you in the workplace to support the development of your on-programme portfolio and to complete your quarterly reviews.

Tracking Your Progress:
Our electronic portfolio, iLearner will track your progress

People Involved in Your Apprenticeship

Training Consultant: A qualified and experienced assessor

Group Quality Manager: Michelle Pointer

Gateway: On completion of the on-programme learning, the employer, training provider and learner will confirm that the apprentice is ready for the End Point Assessment

End Point Assessment (EPA)

Practical observation with Q&As

Work based project, supported by an interview

Professional discussion supported by portfolio evidence.


Pass 70%+

Distinction 90%+

Are you interested in the Adult Care Worker Apprenticeship?
Please call 01752 348980 or email us using the form below

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